FAQs

Yes, we do offer international shipping to many countries. During the checkout process, you can select your country, and the available shipping options and costs will be displayed.

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options.

Typically, we process and pack orders within 1 to 3 business days. Shipping times vary depending on your location and the chosen shipping method. You will receive a confirmation email with a tracking number once your order is shipped.

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can initiate a return within 30 days of receiving the product. Please refer to our Returns & Refunds policy for detailed instructions.

Safety is our top priority. Our toys undergo rigorous testing and meet all relevant safety standards. However, some toys may have age recommendations due to small parts or complexity. We encourage parents and guardians to follow the age guidelines provided and supervise young children during playtime.

Yes, once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the status of your package until it arrives at your doorstep.

If your package arrives damaged or is lost during transit, please contact our customer support immediately. We will work with the shipping carrier to resolve the issue and ensure you receive a replacement or refund as appropriate.

We frequently run special promotions and discounts on select products. To stay updated on our latest offers, sign up for our newsletter or follow us on social media.

You can reach our customer support team through the "Contact Us" page on our website or by sending an email to manager.dejite@gmail.com. We aim to respond to all inquiries within 24 to 48 hours.

If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not been processed for shipping yet.